Updated 2025-11-18
Data Protection
Questions: hello@cloud-stream.one
1. Data Controller
Cloud Stream (operating at cloud-stream.one) is the data controller for personal data collected through forms, email correspondence, and learning platforms used to deliver programs based in Yangpyeong-gun, Gyeonggi-do, Korea.
2. Categories of Data
We process identity and contact data (name, email, company), billing references where applicable, technical logs (IP, device type), and learning activity metadata such as attendance flags and assignment uploads you choose to share.
3. Purposes of Processing
Data is used to administer cohorts, issue certificates, improve curriculum, send operational notices, and respond to inquiries. Optional analytics cookies, when allowed, help us understand navigation patterns on this marketing site.
4. Lawful grounds
Processing rests on contract performance for enrolled participants, legitimate interests for site security and product improvement, and consent where required for non-essential cookies or marketing messages you explicitly opt into.
5. Retention
Enrollment records are retained for seven years where required for operational accounting. Marketing inquiries are retained for twenty-four months unless you request deletion earlier. Cookie consent logs are kept for twelve months.
6. Processors and Transfers
We use vetted subprocessors for email delivery and video conferencing. Where data leaves Korea, we rely on contractual safeguards consistent with applicable transfer requirements and document transfer impact where needed.
7. Your Rights
You may request access, correction, deletion, restriction, or portability where applicable. You may object to certain processing and withdraw consent for optional cookies without affecting core site functionality. Contact hello@cloud-stream.one to exercise rights.
8. Security Measures
We apply role-based access, encrypted transport, and vendor reviews. No method of transmission is perfectly secure; please use unique passwords for any learner portal accounts we provision.
9. Children's Privacy
Programs are intended for adult professionals. We do not knowingly collect data from children under fourteen. If you believe a minor submitted data, contact us for prompt removal.
10. Policy Changes
We will post substantive updates here and adjust the last-updated date. For enrolled learners, we may also email summaries when changes affect how we handle learning data.